We understand that schedules can be unpredictable! If you need to cancel or reschedule your appointment, please call or email us 24 hours prior to your originally scheduled appointment. If you are an established patient you may notify us through the patient portal as well. Without 24 hour notice, you may be billed at the full session rate - this may exceed the insurance company rate. If you arrive more than 15 minutes late to an appointment this may be considered a no show, and your appointment will be rescheduled and late cancellation fee may be charged. Please note, insurance companies will not pay for missed sessions; payment for missed sessions or late cancellations is the responsibility of the patient.